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2017 Customer Service Awards Cameroon Winners

Douala, Cameroon- Tuesday October 10, 2017-8:40 PM Local Time (Cameroon News Agency) The institute of Customer Service Cameroon, in collaboration with over 30 organizations in Cameroon celebrated the First ever customer Service awards in Cameroon on the 6th of October 2017. The event held in the heart of the economic capital Douala at Hôtel Vallée des Princes.

The official sponsors of the 2017 customer service awards include: CIMENCAM, Source du pays, IYA, Go Ahead Africa and Pan African Leadership Foundation (PLF).


2017 winners include:

Corporate Categories:

Customer Relationship excellence – Outstanding Achievement: UNITED EXPRESS VIP

Customer Relationship excellence – Outstanding Achievement: Daniel Muna Memorial Clinic

Customer Experience digital Transformation Project of the year:  Ecobank Cameroon

Best Customer Experience mobile program of the year: Gifted Mom

Customer Relationship excellence – Outstanding Achievement: IYA

Customer Engagement program of the year: NFC Bank

Customer Satisfaction Quality System of the Year:  MTN Cameroon


Individual Categories:

PLF ( pan African Leadership Foundation), Customer Service Professional of the year : Marie Olivier Samo

CIMENCAM, Customer Service Professional of the year: Eric Ndoumbe

GO AHEAD AFRICA, Customer Service Professional of the year: Egbe Johnson

IYA, Customer Service Professional of the year: Babicho Hannah

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